Prompts for Hotels, inns, and vacation rentals

Every prompt in this set, as a list

All 100 titles for Hotels, inns, and vacation rentals, with the job each one is for. The card for each is on this page; the filters above narrow the grid, not this list.

• The enquiry with six possible datesA guest sends six weekends and asks "what's the best price?" for all of them.
• "Is it available?" with no other detailA one-line enquiry arrives at 11pm and the guest expects an instant answer.
• The hen partyTwelve people want three nights for a birthday and the house sleeps eight.
• "Can we bring the dog?"A guest asks about a dog two days before arrival and the listing says no pets.
• Late checkout before bookingA guest will only book if they can have the room until 4pm.
• The wedding enquiryA couple asks to hold a 60-person reception in the garden.
• "Can we pay on arrival?"A guest with no reviews wants to pay cash at the door.
• The one-night requestA guest wants a single Friday night in August and the minimum stay is three.
• "Are the photos current?"A guest asks whether the listing photographs are recent.
• The price-match requestA guest finds the same dates cheaper on a booking site.
• The pre-arrival emailA booking is confirmed and the guest will hear nothing until they arrive.
• The key safeA guest cannot open the key safe and it is raining.
• No arrival timeA guest is due today, has not said when, and the cleaner needs to leave.
• The 1am arrivalA flight is delayed and the guest will reach the property at one in the morning.
• The lane that is too narrowA guest with a large car cannot get down the access track.
• More guests than bookedSix people arrive for a booking of four and ask for extra bedding.
• The cot that was not bookedA guest arrives with a baby and expects a cot that was never requested.
• "Is it suitable for a wheelchair?"A guest asks about step-free access and the answer is mostly no.
• The allergy questionA guest says a child has a severe nut allergy and asks about the kitchen.
• The house manualGuests keep calling about the boiler, the bins and the TV.
• Locked out at 9pmThe guest's key turns but the door will not open, and the next guest is arriving tomorrow.
• The room is not readyA guest arrives at 3pm and the cleaner is still working.
• OverbookedTwo channels sold the same night and one guest has to be moved.
• The wrong datesA guest booked the following weekend and arrives a week early.
• Arriving a day earlyA guest turns up at 10am on the day before their booking.
• The room is not the one in the photosA guest is given the smaller room because of a plumbing problem.
• The lock that failsThe keypad battery dies and the guest is outside with shopping.
• No hot waterThe boiler has locked out and four guests want showers.
• The wifi does not reachA guest needs to work and the signal dies in the bedroom.
• The heating will not come onIt is November, the thermostat is a mystery, and the guest is cold.
• The party next doorA guest reports noise from the neighboring property at midnight.
• The party in your own propertySix guests have invited twenty friends and the music is audible from the road.
• Smoking insideThe cleaner finds cigarette ash on the windowsill and the smell in the curtains.
• The undeclared dogA guest arrives with a spaniel and the booking says no pets.
• The broken kettleA guest messages that the kettle has died and wants it replaced today.
• The maintenance visitThe boiler needs a service and the only slot is during a guest's stay.
• The cleaner walked inHousekeeping let themselves in at 9am while the guest was asleep.
• "This place is filthy"A guest sends photos of dust behind the bed and hair in the shower.
• The building site next doorA guest complains about drilling from 7am and the listing never mentioned it.
• The mid-stay refund demandA guest wants half their money back on day two because "it's not what we expected".
• The damage depositA guest insists the deposit is "just a formality" and refuses to pay it.
• Damage found after checkoutThe cleaner finds a burned worktop and the guest checked out an hour ago.
• The missing towelsFour towels are gone and the guest says they were never there.
• The 2pm checkout that became 4pmA guest stays in the room two hours past checkout and the cleaner is waiting.
• The state of the placeThe cleaner sends photos of a kitchen left with food, bottles and a stained sofa.
• The forgotten teddyA child's toy is found under the bed and the family has already flown home.
• The lost keyA guest leaves with the only set and the next arrival is in four hours.
• The business receiptA guest needs an invoice with a company name and sales tax permit number for expenses.
• The review requestThe guest checked out this morning and seemed happy.
• The returning guestA couple who stayed last year ask for the same week and the same rate.
• Canceling because of illnessA guest cancels 48 hours before with a sick child and wants a refund.
• The booking canceled after a deathA guest emails to cancel a family holiday because a parent has died.
• The no-showA guest does not arrive on the first night and does not answer the phone.
• The stormA named storm closes the road and the guest cannot reach the property.
• Explaining the cancellation policyA guest asks why the policy is so strict before they book.
• The OTA cancellation emailA booking platform cancels a reservation and the guest still turns up.
• Moving the datesA guest wants to shift a non-refundable booking by three weeks.
• Double-booked across channelsThe calendar shows two confirmed bookings for the same weekend.
• The deposit that never arrivesA guest says they paid and the money is not in the account.
• The stay charged backA guest disputes the whole stay with their card provider after checking out.
• The three-star reviewA review says "fine, but nothing like the photos" and the rating is 3.
• The review that is factually wrongA guest says there was no parking and the drive is listed as private.
• The threat of a bad reviewA guest demands a refund "or I'll leave a one-star".
• The review-for-refund offerA guest offers to remove a bad review for a partial refund.
• The five-star reviewA lovely review arrives and the host wants to say thank you.
• The review about the absent hostA guest says they never met anyone and felt abandoned.
• The review about the road noiseA guest complains about traffic noise that is audible in the front bedroom.
• The review that names a staff memberA review praises the cleaner by name and criticises another.
• The fake reviewA one-star review appears from someone with no booking and a generic name.
• The policy for replyingThe property has 80 reviews and every reply sounds different.
• The cleaner calls in sickA changeover day, four check-ins, and the cleaner has COVID.
• The linen that keeps coming back markedThe linen supplier returns sheets with stains and the guests notice.
• The handyman who does not turn upThe tap has been dripping for three weeks and every visit has been canceled.
• The changeover checklistEvery cleaner cleans differently and the reviews mention it.
• The cleaner who is lovely but slowA changeover takes five hours instead of three and check-in slips every week.
• Hiring a cleanerThe property needs cover and the last hire left the bathroom mirror.
• The fire risk assessmentThe annual fire check is due and the assessor wants a list of changes.
• The gas safety inspectionA guest asks for the gas safety inspection before booking.
• The city letter about short letsThe city writes about a license requirement for short-term lets.
• The neighbor's complaintThe next-door neighbor emails that guests keep blocking their drive.
• The seasonal pricingThe year is priced the same in February and August and the summer sells out in a week.
• The direct booking discount80% of bookings come through a platform taking 15%.
• The minimum stay that loses bookingsA three-night minimum leaves every Monday and Friday empty.
• The last-minute discountA weekend is empty on Wednesday and the owner panics.
• The price rise for repeat guestsCosts are up 18% and the same six families book every summer.
• The listing that underperformsThe property gets views and no bookings, and the photos are five years old.
• The photoshootA photographer quotes $600 and the owner is not sure it is worth it.
• The listing descriptionThe copy is a list of rooms and every competitor's reads the same.
• Instant bookThe owner wants to vet every guest and the platform pushes instant booking.
• The pricing toolA dynamic pricing subscription offers to raise revenue by 22%.
• The estimated tax billJanuary, and the tax bill is bigger than the money set aside.
• The leakA pipe bursts above the kitchen and the guests are downstairs.
• The building owner says noThe building's building owner writes that short lets are a breach of the lease.
• The first year in numbersTwelve months in, and the property feels busy but the bank account says otherwise.
• The second propertyThe first lets well and the owner wants to buy another.
• The property that is not workingA second let has run at a loss for two years and the owner is deciding whether to sell.
• Handing over to a management companyAn agency offers full management for 20% and the owner is exhausted.
• Managing from abroadThe owner is moving overseas and the property is 3,000 miles away.
• The cleaner asks for a riseA reliable cleaner asks for $3 more per changeover.
• The extras that lose moneyThe listing bundles late checkout, a welcome hamper and airport pickups that lose money.

Every other trade

The same page exists for each one: search inside the trade, filter by level, and open the ones that fit.

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