Prompts for Medical and therapy practices

Every prompt in this set, as a list

All 100 titles for Medical and therapy practices, with the job each one is for. The card for each is on this page; the filters above narrow the grid, not this list.

• Appointment reminders people don't ignoreYou need a reminder sequence that reduces missed appointments without sounding automated.
• Rescheduling a patient without a penalty argumentA patient asks to move an appointment inside the notice window.
• A no-show follow-up that isn't a scoldingSomeone simply didn't turn up and you want them back, not gone.
• A service description that claims nothingThe website describes what you offer and you want it accurate rather than promotional.
• "Is this right for me?" without diagnosingA prospective patient asks whether a treatment suits their symptoms.
• Replying to a review without confirming anythingA patient leaves a public review, good or bad, and you want to respond properly.
• Cover when someone is off sickA practitioner calls in unwell and appointments have to move.
• Onboarding a new front-desk personA new receptionist starts Monday and the practice has no written induction.
• A seasonal admin note, not a health scareThe season changes and you want to remind patients about routine admin.
• Package credit and refund questionsSomeone wants to stop a course of appointments or use credit differently.
• When someone describes an emergency in writingA message arrives that sounds urgent and it can't wait for the next appointment.
• Reordering stock before you run outSupplies are managed from memory and something always runs short.
• Confirming a waitlist place without over-promisingA cancellation frees a slot and the next person on the list needs a clear yes or no.
• A front-desk answer for the question you get dailyEvery new staff member asks the same thing and you're tired of explaining it verbally.
• Replying when someone asks for medical advice in a messageA patient describes symptoms in writing and expects an answer you're not allowed to give.
• The referral that arrives without consentA doctor emails about a patient who has not agreed to be referred.
• The first appointment letterSomeone is nervous and does not know what the first session involves.
• The treatment plan explainedA patient is offered twelve sessions and wants to know why.
• The patient who wants their notesA patient asks for a copy of their clinical record.
• The third-party requestAn insurer or employer asks for clinical information about a patient.
• The patient who asks for a letterA patient wants a letter for work saying they cannot do something.
• The emergency in the waiting roomSomeone collapses in reception.
• The safety lead gets a callSomething a patient says does not sit right.
• The chaperone requestA patient asks for someone else in the room during an examination.
• The patient who records the sessionA patient asks to record their appointment on their phone.
• The remote appointmentA session moves online and the patient is not sure it works.
• The canceled blockA clinician is off sick and six patients are booked tomorrow.
• The session fee goes upSession fees have not moved in three years.
• The package that was not usedA patient paid for six sessions and stopped after two.
• The dischargeA course of treatment ends and the patient wants to continue.
• The six-week waitThe next appointment is six weeks out and the caller sounds desperate.
• The message about riskA patient writes that they do not feel safe and the clinic is closed.
• The late arrivalA patient arrives twenty minutes into a forty-minute session.
• The missed session feeA patient missed a session and disputes the charge.
• The self-referral formThe website form asks for a name and nothing a clinician needs.
• The doctor updateA doctor asks for a summary after six sessions.
• The occupational health questionAn employer asks whether an employee is fit to return.
• The teenager who books aloneA fifteen-year-old self-refers and asks that their parents are not told.
• The separated parentsTwo parents ask for separate reports about the same child.
• The vulnerable adultA patient arrives with a carer who answers every question.
• The interpreter for an assessmentA patient needs an interpreter for an assessment.
• The home visitA patient cannot travel and asks for a session at home.
• The group placeA patient is offered a group program and is anxious about the room.
• The couple who want separate sessionsTwo people in therapy together ask for individual notes to stay private.
• The giftA patient brings a bottle of wine at the end of treatment.
• The supervision hourA clinician's supervision keeps being canceled for appointments.
• The clinician who leavesA therapist hands in their notice and holds forty open cases.
• The therapist joining the clinicA therapist joins and the front desk does not know their limits.
• The room hireA therapist wants two days a week in the clinic.
• The registration checkA new clinician's registration has lapsed and nobody spotted it.
• The regulator's letterA regulator asks for information about a complaint.
• The complaint about the therapistA patient says a session left them feeling worse and the therapist was dismissive.
• The regulator complaint from a patientA patient says they are reporting their therapist.
• The review that names a therapistA one-star review describes a session and names someone.
• The directory listingThe profile says "therapy" and nothing a person searching would recognize.
• The service pageThe website explains the approach in language only clinicians use.
• The fees pagePatients arrive expecting a price that changed last year.
• The social post about a serviceThe clinic wants to explain what it does without sounding like an advert.
• The newsletterThe list has 600 addresses and nothing has been sent since spring.
• The gym partnershipA gym offers to refer members with aches and pains.
• The corporate wellbeing dayA company wants a day of taster sessions for staff.
• The student placementA trainee asks to observe sessions.
• The reception scriptThe desk is asked questions it should not answer.
• The notes written at tenClinicians are finishing records late and the detail is thinning.
• The AI rule for clinical notesA clinician wants a chatbot to summarize a session.
• The AI rule for lettersAdmin is drafting doctor letters with a chatbot.
• The diary and booking systemAppointments live in a paper diary and two spreadsheets.
• The remindersHalf the missed appointments say nobody told them.
• The data breachA newsletter goes out with every address visible.
• The lost phoneA clinician's phone with patient messages is lost.
• The email between sessionsA patient sends three long emails a week and expects replies.
• The friend in the sessionA patient wants to bring a friend for support.
• The assistance dog in the clinicA patient asks to bring an assistance dog into the clinic.
• The planned endingA patient wants to stop suddenly and the clinician has not reviewed it.
• The therapist is illA clinician is off for a month and their patients are mid-treatment.
• The waiting roomTwo patients know each other and one asks who the other is seeing.
• The shared buildingThe clinic shares a reception with a dentist and privacy is thin.
• The hours changeThe clinic moves to evenings and the list has not been told.
• The report feeA patient asks for a report and assumes it is free.
• The unpaid invoiceA patient owes for four sessions and has stopped replying.
• The insurer formAn insurer wants session-by-session clinical detail.
• The expert witness requestAn attorney asks a clinician to provide an opinion for a case.
• The media requestA journalist wants a comment on a mental health story.
• The research requestA university wants to recruit patients from the clinic.
• The volunteer counsellorA volunteer offers free sessions and nobody has checked their cover.
• The outcome measuresThe clinic has never measured whether patients improve.
• The incident logA fall, a needle, or an aggression is never written down.
• The complaints logFour complaints this year and the themes are invisible.
• The whistleblowing concernA receptionist reports that a clinician is cutting sessions short.
• The team meetingThe monthly meeting is a list of admin and nobody raises the hard thing.
• The CPD planRegistration renewal is coming and the learning is undocumented.
• The clinic year in figuresThe year ends and the diary has never been read as data.
• The second clinic roomThe clinic is full and a second room is offered.
• The sale of the practiceThe owner wants to retire and the goodwill is a list of names.
• The five questions at every enquiryEvery caller is asked something different and the diary is wrong.
• The service we stopped runningA service runs at a loss and nobody has said it out loud.
• The clinic letter at year endDecember and the clinic wants to be useful rather than festive.
• The open eveningThe clinic is new and the street does not know it exists.
• The doctor's office visitThe clinic wants referrals from the local surgery.
• The first month openA new clinic has four weeks of diary and no pattern.

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