Trade library · 6 of 32
Prompts for Online stores
An online shop is a queue of small promises: dispatch times, tracking, returns, and the email that has to land before the customer asks. These prompts write the listing copy, the shipping notices and the cart recovery that does not rely on fake urgency. Every date, price and policy has to come from you.
The prompts in this trade
Nothing in this trade matches that. Try one word — “quote”, “refund”, “schedule” — or reset the filters.
Every prompt in this set, as a list
All 100 titles for Online stores, with the job each one is for. The card for each is on this page; the filters above narrow the grid, not this list.
- A back-in-stock message worth openingSomething popular has landed and the waitlist has been waiting.
- When the parcel arrived damagedA customer sends a photo of a broken item and wants it sorted.
- A product description from real featuresYou have the specs and the photos, and the listing reads like a spreadsheet.
- An abandoned-cart email without fake urgencyCarts are being abandoned and the follow-up feels pushy.
- Cleaning up a marketplace listingYour listing is buried and the title is a pile of keywords.
- What the reviews are actually sayingYou have 60 reviews and a vague sense that something's off.
- A shipping delay notice before they askDeliveries are running late and the messages are about to start.
- Local pickup instructions that prevent confusionClick-and-collect orders keep arriving before they're ready.
- A thank-you that earns a second orderAn order has shipped and you want the customer to come back without a discount.
- A post that isn't just a photo captionYou post product photos and nobody stops scrolling.
- The dispatch time you can actually keepThe listing says 1–2 days and the warehouse is three behind.
- The pre-order that slipped againA pre-order date has moved twice and customers are asking for refunds.
- The oversellTwo people paid for the last one and the stock count was wrong.
- The free shipping thresholdShipping is free over $40 and the average basket is $38.
- The international order and the customs billA customer abroad is charged duty on delivery and wants you to pay it.
- The sales tax question from a business buyerA company wants a sales tax exemption certificate and the checkout did not ask for one.
- The damaged item with no photoA customer says the mug arrived broken and has not sent evidence.
- The return that never arrivedA customer posted the return and the tracking has not moved in ten days.
- The restocking feeA large item comes back and the shop wants to charge for repacking.
- The exchange for a different colorThe color is not what the photo showed and the customer wants another.
- The order canceled before dispatchA customer changes their mind an hour after paying.
- The address that is wrongAn order is on its way to the old house.
- The customer who wants it tomorrowNext-day delivery is ordered at 4pm on Friday.
- The courier who leaves it in the binTracking says "left in a safe place" and the customer has no parcel.
- The packaging that did not protectThree glass items have broken in a month and the box is the problem.
- The abandoned cart email that is not creepyRecovery emails quote the basket back and feel like surveillance.
- The pop-up that fires too earlyA discount pop-up appears two seconds after landing and conversion falls.
- The welcome email sequenceA new subscriber gets one email and then silence.
- The review request that people answerReviews are thin and the ask arrives three weeks late.
- The bad review that is trueA one-star review describes a real failure and everyone can see it.
- The fake review problemA competitor has fifty five-stars in a week and yours are real.
- The UGC repostA customer posts a photo and the brand wants it on the grid.
- The influencer briefA paid collaboration needs deliverables that are actually deliverable.
- The affiliate who misrepresents the productA partner is making claims the product cannot support.
- The ad copy that cannot say "cure"A supplement launch needs copy and the claims are regulated.
- The Black Friday plan without fake urgencyThe calendar says discount and the margin says no.
- The January saleStock is left over and the new season is landing.
- The launch that nobody heardA new product goes live to silence.
- The product description that answers the questionsSupport answers the same five questions about every product.
- The size guide that prevents returnsReturns are dominated by one size being wrong.
- The product photo briefThe photos are taken on a kitchen table and the listing looks homemade.
- The video that shows the product workingA demo would answer ten support emails a week.
- The unboxing insertEvery parcel could carry a card and it says nothing useful.
- The thank-you that earns a second orderThe first order lands and the customer hears nothing for a month.
- The bundle that saves the customer moneyThree products are always bought together and nobody bundles them.
- The subscription that is hard to cancelCancellations are buried and customers are complaining.
- The subscription pauseA customer wants to skip two months, not cancel.
- The gift card that expiresA gift card is past its date and the recipient is upset.
- The discount code that leakedA 40% code is on a deals forum and stock is moving fast.
- The order minimumSmall orders lose money and the shop wants a minimum spend.
- Three platforms, three pricesThe same product is on three platforms at three prices.
- The dropshipping questionA customer asks where the item ships from and the answer is abroad.
- The supplier delayStock was promised for Monday and the container is stuck.
- The MOQ decisionA supplier wants 500 units and the shop sells 40 a month.
- The dead stock planA SKU has not sold in nine months and the storage costs.
- The liquidated palletA wholesaler offers 400 mixed units at a price that looks too good.
- The inventory forecastA best seller runs out every six weeks and the reorder is guesswork.
- The stock sync failureThe website shows stock the warehouse does not have.
- The barcode messTwo SKUs share a barcode and picking is going wrong.
- The warehouse layoutPicking takes twice as long as it should.
- The 3PL contractFulfilment is moving to a warehouse and the terms need reading.
- The pick error that keeps happeningThe wrong color ships every week and the customer is annoyed.
- The returns portalEvery return is an email and the inbox is unmanageable.
- The refund that is lateThe return was received a week ago and the money has not moved.
- The chargeback defenseA payment is disputed and the evidence has to be assembled.
- The fraud checkAn order is large, the address is new and the email is a throwaway.
- The payment provider holds the fundsPayouts are paused and the shop cannot pay its supplier.
- The checkout that loses peopleThree quarters of carts are abandoned at the address step.
- The mobile page that loads slowlyMost traffic is mobile and the product page takes six seconds.
- The accessibility fixA customer using a screen reader cannot add to basket.
- The cookie bannerThe banner is a wall and analytics is still loading before consent.
- The privacy policy that is out of dateThe shop added a new tool and the policy still names the old one.
- The terms that do not match the shopThe T&Cs promise next-day delivery the shop stopped offering.
- The distance-selling cancellationA customer cancels within the cooling-off period and the shop resists.
- The age-restricted productA knife set is ordered and the courier needs ID.
- The hazardous itemAerosols and batteries are going by air and the courier has limits.
- The food expiry dateA short-dated batch is being sold at full price.
- The cosmetics claimA serum copy promises to "erase" wrinkles.
- The electronics warrantyA customer's device fails at eleven months and wants a repair.
- The battery that swelledA customer reports a swollen battery and wants to post it back.
- The customer account that is lockedA customer cannot log in and the reset email never arrives.
- The email that lands in spamOrder confirmations are going to junk and customers think nothing shipped.
- The phishing email that looks like usCustomers report a fake order email and some have clicked.
- When customer records are exposedCustomer emails and addresses have been exposed.
- The newsletter consentCheckout adds everyone to the list without asking.
- The list that needs cleaningHalf the subscribers have not opened an email in a year.
- The abandoned checkout on mobileThe last step asks for an account and the customer leaves.
- The trust badges that mean nothingThe footer has five padlocks and no returns policy.
- The FAQ that answers nothingSupport answers the same questions the FAQ avoids.
- The out-of-office that loses a saleThe shop closes for a week and the auto-reply says nothing useful.
- The support macro that sounds like a robotEvery reply opens with "Thank you for contacting us".
- Three complaints and a regulatorA customer has asked three times and is now copying in a regulator.
- The refund policy on the product pageThe policy is four clicks away and customers say they never saw it.
- The product recallA batch has a fault and 300 units are with customers.
- The review of the shop, not the productA one-star review is about the courier and the product was fine.
- The Instagram shop tagProducts are posted without a shopping tag and the traffic goes nowhere.
- The TikTok that sells out a lineA video gets 400,000 views and the stock cannot cope.
- The paid ads budget$30 a day is going out and nobody knows what it returns.
- The first hireThe shop needs a packer and the process lives in one person's head.
- Selling the storeThe owner is ready to sell and a buyer wants the customer list and supplier terms.
Free, no account: draft a review reply, check a message or quote before it goes out, or work out a margin, quote or no-show cost. All three tools →
This is one trade. There are 32.
100 prompts for this trade, 20 workflow kits, and the same depth for every other trade in the library. 3 are free in full, so you can read the writing before you pay for any of it.
Every other trade
The same page exists for each one: search inside the trade, filter by level, and open the ones that fit.
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