Second Draft

Free tool · no account

Read it once before someone else does.

Paste the AI-written text you are about to send, post or hand to staff. This page checks it against fixed rules: leftover brackets, prices and dates you did not supply, named staff, promises of money or free items, and sentences that read like an admission. Every hit is explained in plain English. Nothing leaves this browser.

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The text, and what you gave it

The text is required. The facts are optional, but they are what lets the tool tell a supplied price from an invented one.

Take out customer names, phone numbers and email addresses before you paste anything into an AI tool. This page keeps the text on this device and never sends it to a server.

If you leave this blank, every price, date and number is flagged for you to check. That is deliberate: the page will not pretend it knows your business.

Comma-separated. The checker also looks for a name attached to a role, such as “our server Maria” or “ask for Tom”.

This is a reading aid, not a fact-checker, a lawyer or an editor. It cannot tell whether a sentence is true, whether an offer is allowed, or whether the tone will land.

Prefer to check it yourself? Open the manual pass.

1. Circle every fact. Price, date, time, quantity, name, promise, qualification and claim. If you cannot point to where it came from, it is not ready.

2. Read the brackets. Any [LIKE THIS], {{this}}, “TBD”, “insert” or “your name here” is a fact the text never got.

3. Read the promises. Free, refund, discount, compensation, “on us”, “no charge”. Decide whether you have approved it before it goes out, not after.

4. Read the fault lines. “Our fault”, “we are liable”, “we failed to”, “we should have”. Keep the apology; remove the legal conclusion unless your insurer or adviser has approved it.

5. Read the names. Staff, customers, patients, children. If the reader does not need the name to act, take it out.

6. Read it aloud. If you would not say it to the person's face, do not put it in writing.

The seven rules behind the check

  1. Every placeholder is a missing fact. A bracket that reaches a customer tells them the reply was assembled, not written.
  2. Every price needs a source. The quote, menu, invoice or your own notes. A number with no source is a guess in a suit.
  3. Every date and time needs a source. The booking, rota, receipt or calendar. “Thursday” is not a fact until you check which Thursday.
  4. No staff member gets named or blamed in public. Deal with the person internally; the customer needs the fix, not the name.
  5. No money or free item is promised by a draft. Refunds, discounts, free meals and compensation are decisions, not sentence fillers.
  6. No admission of liability. Apologise for the experience, say what is true, and move the detail to the owner, insurer or adviser.
  7. No claim without evidence. “Guaranteed”, “certified”, “insured”, “award-winning” and “24/7” all need something you can show.

This is a free tool, not legal, insurance or HR advice. If the text touches an injury, an illness, a safety concern, a dismissal or a legal threat, stop and take the route your business already has.

Drafting the reply as well? Use the free review-reply builder, then bring the draft back here. Both tools stay in this browser.