Free staff handouts
One page, printed, pinned up.
Short guides for the people who answer the phone, write the replies and send the quotes. Each one fits on a sheet, prints in black and white, and says plainly what to do and when to stop and get the owner. No account, no email, nothing to install.
Pick the one that matches the job.
Each handout is written to be read once, by a person who is busy, and then kept where the work happens. They are not a training course and they do not replace your own policy, your insurer's rules or the law where you work.
Using AI safely at the front desk
For whoever answers the phone, the door or the inbox: what the tools are for, what never goes in, and when to get the owner.
Open the handout →Answering a public review
The first hour, the four facts to write down, the shape of a reply that does not make it worse, and the reviews that go to the owner.
Open the handout →Before anything goes to a customer
Six checks, two minutes, no tools needed. The same pass the free checker runs, written out so it works on paper.
Open the handout →How to use them
Print one. Read it with the person. Then leave it where the work happens.
A handout pinned by the phone gets read. A file in a folder does not. Give a copy to a new starter on their first day, and revisit it when something goes wrong rather than when someone remembers.
Put your own rule in writing → Check a draft before it goes out → Start from the job →
No email address, no signup and no tracking on the download. The printable file is a single HTML document with its own styling, so it opens on any machine, prints the same way, and keeps working after the laptop is replaced.