Prompts for Auto repair shops

Every prompt in this set, as a list

All 100 titles for Auto repair shops, with the job each one is for. The card for each is on this page; the filters above narrow the grid, not this list.

• "It's making a noise — what is it?"A customer rings describing a sound and expects a diagnosis before booking.
• Brakes grinding on a school runA parent messages that the brakes are grinding and asks for a slot next week.
• Overheating on the highwayA customer is stranded on the shoulder with the temperature gauge in the red.
• The warning light came on after filling upThe engine light appeared ten minutes after a fuel stop and the customer is panicking.
• Clicking when I turn the keyThe car will not start, the customer has already tried jump leads, and it is 7am.
• Flat battery on the coldest morning of the yearSix customers ring before 8am with the same problem and only two slots are free.
• Limp mode on the divided highwayThe car dropped into limp mode, restarted fine, and the customer wants to ignore it.
• The DPF warning won't clearA diesel owner does short trips and the filter warning has been on for a month.
• Tire pressure light in the coldFour customers in one week ask whether their tires are leaking because the light keeps coming on.
• "Can I still drive it?"A customer asks the one question you cannot answer from a description.
• There's a puddle under the carA customer sends a photo of fluid on the drive and asks if it is safe to drive to work.
• Smoke from under the hoodThe message says smoke, and the customer is still sitting in the car with the engine running.
• The electric car won't charge at homeA customer's home charger shows a fault and the car is at 20% with a school run in the morning.
• Hybrid battery warningA hybrid shows a battery warning and the customer has read that replacement costs thousands.
• The inspection advisory nobody explainedThe customer has an advisory sheet from last year and wants to know what it means for this year's test.
• An estimate from a descriptionThe customer wants a firm price for a job described over the phone.
• Why diagnosis costs before repairA customer objects to paying to find out what is wrong.
• A clutch quote that holds upThe customer has been quoted $[THEIRS] elsewhere and wants to know why yours is $[OURS].
• Timing belt and water pump togetherThe customer asks why you are recommending the water pump when it is not broken.
• A service menu that means somethingYour service page lists "interim", "full" and "major" and nobody knows what they include.
• The state inspection, service and repair bookingThe customer wants everything done in one day and does not understand the order.
• When the tear-down finds moreThe clutch is out and the flywheel is scored, and the customer approved a price for the clutch only.
• OEM or aftermarket?The customer wants the cheapest part and you know the difference matters on this car.
• The customer brings their own partsThey have bought a clutch online and want you to fit it.
• What the warranty actually coversA customer thinks a three-month-old repair should cover a new, unrelated fault.
• The chain shop quoted lessThe customer has a quote for brakes that is $80 cheaper and wants you to match it.
• A deposit for an engine jobThe job needs a rebuilt engine and you are not financing the parts.
• Storage charges for an abandoned carA repaired car has sat for six weeks and the customer has stopped answering.
• The car won't be ready todayA part has not arrived and the customer needs the car for work tomorrow.
• "Is it ready?" at 4pmThe answer is no, the technician has not started, and the customer is already on their way.
• Authorisation to proceed, in writingThe customer said "go ahead" on the phone and the bill is now $[AMOUNT].
• Wrong fuelThe customer put gas in a diesel and drove it home.
• Damage found in the workshopA technician has scraped a customer's car on the lift and nobody has told the customer yet.
• The courtesy car questionThe customer assumes a loan car is included and you have one, booked solid.
• Collection and deliveryA customer asks whether you can collect the car and you have never advertised it.
• A job we cannot doThe car needs a manufacturer-specific tool or software you do not have.
• "You didn't fix it"The fault has returned two weeks after the repair and the customer wants it done again for free.
• A complaint about the waitA customer booked a while-you-wait and has been in the reception for three hours.
• The bill is bigger than they expectedThe customer approved [AMOUNT] and the invoice is [TOTAL] because of parts prices.
• Scrap or repair?The repair is $[REPAIR] on a car worth $[VALUE] and the customer wants you to decide.
• The job card that survives a handoverTwo technicians share a job and the second one cannot tell what has been checked.
• Briefing the technician on a complex jobA car arrives with three faults and a customer who wants all of them fixed by Friday.
• The workshop with one liftFive cars booked, one lift, and two jobs that need it all day.
• Parts ordering and returnsThe parts room has three of everything and still nothing for today's job.
• The equipment that never gets checkedThe tire machine, the balancer and the air compressor have not been serviced in years.
• The workshop safety walk-aroundA near miss with a jack stand and nobody wants to talk about it.
• Waste oil and the environmentThe waste contractor asks for records you have never kept.
• Supervising an apprentice in the workshopThe apprentice is keen, the lift is busy, and the last one damaged a wheel arch.
• Hiring an inspection technicianYour only inspector is leaving and the inspection station cannot run without one.
• A new technician's first weekSomeone experienced starts Monday and your systems are all in your head.
• Invoice lines for a diagnosisThe customer asks what the two hours actually bought them.
• The invoice nobody has paidA retail customer is 45 days late on $[AMOUNT] and has stopped answering the phone.
• A payment plan for a big repairThe transmission is $[TOTAL] and the customer needs the car for work.
• What the clutch job actually costA job quoted at [PRICE] took two days longer and you need to know if it made money.
• The parts supplier's price riseYour main supplier moves prices 7% and your quotes are already out.
• The parts room stocktakeYou cannot find $[VALUE] of stock and the shelves have no labels.
• The shoebox in JanuaryThe accountant asks for the year's records and you have receipts in a drawer.
• The broker's renewal formInsurance renewal asks for turnover, work types and claims, and the form is due tomorrow.
• The alternator claim, in writingA two-month-old alternator has failed and the supplier wants the old unit back before crediting.
• The fleet client's monthly summaryA van fleet wants one report a month instead of a call per vehicle.
• A fleet service contractA local firm with eight vans asks for a monthly price instead of paying per job.
• The service reminder that gets bookedYour database has 400 customers who have not been in for a year.
• The inspection reminder campaignInspection season is coming and half your list has no test booked.
• A price rise letter to account customersLabor has gone up and your fleet accounts are on last year's rate.
• The deposit refund questionA customer cancels after you have ordered a non-returnable part.
• A vehicle's history in one pageA car comes back after three years and nobody remembers the intermittent fault.
• Key handover and collectionCars are collected with keys left in a box and nobody signs anything.
• A recall or safety noticeThe manufacturer issues a recall and three of your customers own the model.
• "We're fully booked"A new customer wants a job next week and your diary is three weeks out.
• A partnership with the tire shopThe tire place over the road sends you brake work and you send them tires, informally.
• A shop listing that filters the wrong callsYour Google listing says "car repairs" and you get calls for tires, wraps and mobile mechanics.
• The collection radius, explainedPeople 30 miles away ask for a collection you will not drive.
• The before-and-after post from the liftA corroded subframe came out and the new one looks like a different car.
• The five questions the phone keeps askingThe same five calls every week: price, wait, courtesy car, collection, warranty.
• A newsletter that isn't spamYou have 600 customer emails and nothing to say except "book now".
• Explaining EV servicingA customer asks whether an electric car needs servicing at all.
• Charging at the workshopA customer asks to leave their EV on your charger for the day.
• Hybrid and high-voltage boundariesA hybrid needs brake work and the customer assumes you will touch the battery.
• An estimate from a photo of the damageA customer sends a photo of a dented fender and wants a price by return.
• Booking confirmations that cut no-showsSix people a month fail to turn up for their booking.
• The review request at key handoverThe car is fixed, the bill is paid, and the customer is happy at the desk.
• A two-star review about the billA public review says "good work but twice the quote" and the final bill was higher.
• An AI rule for the front deskReception is using a chatbot to draft replies and pasting registration numbers into it.
• Drafting a job card with AITechnicians hate writing notes and the job cards are three words long.
• Explaining a fault without diagnosing itYou want a customer-friendly explanation of a repair and the AI keeps inventing causes.
• Parts look-up with AI: what to checkA technician uses an AI tool to find a part number and it sounds confident.
• The update written from the job sheetThe customer wants a progress update and the technician's notes are in shorthand.
• Camera and data rules for the workshopDashcams, workshop cameras and customer apps are all recording and nobody has written a rule.
• The rejected warranty claimA supplier has refused a parts claim and the customer is waiting for their car.
• A post about a tricky diagnosisYou spent two days finding a wiring fault that three other shops missed.
• A winter check that isn't a scareNovember arrives and every shop in town is warning about breakdowns.
• A "how we work" pageCustomers keep asking whether they can watch, wait, or get a ride.
• The waitlist messageThe diary is full for three weeks and good customers are going elsewhere.
• The diagnostic report a customer can readYou have a page of codes and readings and the customer wants to know what it means.
• What three months of jobs tell youYou feel busy but the month never quite adds up, and you suspect one job type is losing money.
• A review reply policy for the teamTwo staff members have replied to reviews in different voices, one of them defensively.
• The handover video for a big repairThe engine is out and the customer cannot see what you found.
• The booking system that fits the liftOnline booking offers slots you cannot actually staff.
• A customer's data requestSomeone asks what you hold about them and their car.
• The engine light question, answered once"My engine light is on — can I drive?" for the fifth time this month.

Every other trade

The same page exists for each one: search inside the trade, filter by level, and open the ones that fit.

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