Prompts for Grocery and convenience stores

Every prompt in this set, as a list

All 100 titles for Grocery and convenience stores, with the job each one is for. The card for each is on this page; the filters above narrow the grid, not this list.

• "Do you have this in stock?"A customer asks about a size, color, or model and you're not at the shelf.
• A reorder list instead of a guessThe wholesaler order is due and you're reordering from memory again.
• A weekly summary that tells you somethingYou have a week of takings and no clear picture of what happened.
• A supplier email that gets a better priceYou're ordering enough to ask, and you've never actually asked.
• A wholesale enquiry replyA shop or cafe wants to stock your product and you've never priced wholesale.
• A stocktake that finishes before midnightYear-end count is coming and last time it took two days.
• Planning next year's stocktake and returnsYou're setting up the year and want the admin less painful than last time.
• The ten questions you answer, answered onceYou've typed the same reply forty times this month and it belongs on the site.
• A supplier negotiation from three real quotesYou have three prices in front of you and want to use them without bluffing.
• Explaining a minimum delivery or wholesale order plainlyA customer wants a small order and the minimum makes it uneconomic.
• The first reply to a new stock enquiryA new stock enquiry arrives and you need the details that actually change the price or the plan.
• A wholesale order quote a customer can read line by lineThe order is agreed and the number needs to make sense without a call.
• Following up an order quote without chasingA quote has been out for a week and the customer has gone quiet.
• The account terms for a wholesale order, explained before the first deliveryA shop or cafe is ready to open an account and the terms need agreeing first.
• A collection or delivery confirmation that removes the follow-up questionsThe order is agreed and you want the customer to know exactly when and where.
• Moving an order without losing the customerA date has to move and the customer has already arranged their week around it.
• Running late, said before they have to ask (shop)You are stuck on the previous appointment or job and the next customer is waiting.
• A reply to a complaint that names the actual problem (shop)A customer says the order went wrong and you need to respond before it escalates.
• A public reply to an order reviewA one- or two-star review is visible to everyone who searches for you.
• Answering a refund request when the policy is not obvious (shop)A customer wants their money back and the order is somewhere between done and disputed.
• A callback after the order did not settle itThe customer has come back with the same complaint and the first reply did not resolve it.
• Telling regular customers about a price change (shop)Costs have risen, you have absorbed it for a year, and the old price is no longer viable.
• When the other quote is cheaper (shop)A customer waves a lower price at you and expects you to match it.
• Extra work, priced before it starts (shop)The customer adds something after the quote and expects it to be included.
• Holding a boundary with a customer who keeps pushing (shop)The request has moved outside the agreed scope and the goodwill is running out.
• The conversation with a shop assistant you have been putting offA performance or conduct issue is affecting the work and hints are not landing.
• A job ad for a shop assistant who will actually stayYou need someone who can do the work, not someone who survives the interview.
• A first week that does not leave the new shop assistant guessingSomeone starts on Monday and the induction is still a folder nobody reads.
• A schedule that shows where the gaps are (shop)Leave, skills and opening hours do not fit and everyone is swapping shifts.
• A handover that does not leave the next person guessing (shop)Someone else is taking over a customer, a job or a recurring task.
• A supplier email that asks for the thing you need (shop)An order is wrong, late or short and the next delivery depends on the answer.
• Replying to a supplier price increase (shop)The latest invoice is higher and nobody explained why.
• A supplies order list built from what you actually used (shop)The order is due and you are replenishing from memory again.
• What the waste or write-off log is telling you (shop)The bin or write-off list is growing and the margin is thin, but nobody has looked at the pattern.
• A weekly summary that tells you something (shop)You have a week of numbers and no clear picture of what happened.
• A monthly review with the decisions at the top (shop)The month is over and you need to know what to change, not just what happened.
• A payment reminder that does not damage the relationship (shop)An invoice is late and the work was delivered properly.
• A payment plan that is not a write-off (shop)The customer cannot pay in full but can pay something, and you need it in writing.
• A monthly bookkeeping checklist you will keep (shop)Receipts live in three places and the accountant asks the same question every year.
• Asking a customer for the records you are missing (shop)The order cannot start or finish because the paperwork is incomplete.
• An incident report written while the facts are fresh (shop)Something went wrong on an order and you need a record before memories blur.
• A five-minute safety briefing before the work starts (shop)The team is about to do a task where the obvious risk has become invisible.
• Our obligations, in language the team can use (shop)A rule keeps being missed because nobody can explain it in plain words.
• How we handle customer information, explained simply (shop)A customer asks what you do with their details, or a staff member needs the short version.
• The agreement in one page, before work starts (shop)The customer has signed something long and nobody has explained what it means.
• The ten questions you answer every week, answered once (shop)You have typed the same reply forty times this month.
• A service page that says what is and is not included (shop)The website describes the service in adjectives and customers still ask what they get.
• A Google profile that sounds like the business, not a brochure (shop)The listing is the first thing a customer sees and it still says "quality service".
• A post about the work, without giving the customer away (shop)You have a good photo of a finished order and no idea what to write.
• Five captions from one idea (shop)One thing happened this week and the feed still looks empty.
• A short newsletter for people who already bought from you (shop)You have a list of past customers and nothing useful to send them.
• A seasonal reminder that earns the booking (shop)The annual service, clean, check or preparation is due and customers forget until it is urgent.
• Filling a quiet Christmas trading without discounting everythingThe diary has gaps and the instinct is to cut the price.
• Asking a happy customer for a referral (shop)The order went well and their neighbor has the same problem.
• Asking for a review while the work is still fresh (shop)The order is finished and the customer is happy, but nobody has asked.
• Turning a kind message into a testimonial you can use (shop)A customer sends a lovely paragraph and it dies in your inbox.
• A case study that only claims what happened (shop)A good project could win similar work, but the details are scattered.
• A before-and-after post without the hype (shop)The transformation is visible and the caption is still "Another happy customer".
• A role brief for the shop assistant you are about to hireThe job ad is written but nobody has agreed what the person actually owns.
• Interview questions that test the actual work (shop)You need a shop assistant and every candidate sounds good in the same way.
• A reference check that asks the useful question (shop)The candidate is strong on paper and you need to know how they behave on a bad day.
• A paid trial shift that tells you something (shop)The interview went well and you still cannot picture them on the floor.
• A performance conversation with a paper trail (shop)The same issue has been raised twice and the informal approach is not working.
• Recognising good work without inventing a bonus (shop)Someone fixed the thing nobody else noticed and you want it to happen again.
• A twenty-minute team meeting that ends with decisions (shop)The weekly meeting has become a status update nobody needs.
• The five-line brief before the day starts (shop)The team is about to scatter and the two things that matter are still in your head.
• Next week, planned around what can actually slip (shop)The week is full of commitments and no one has decided what comes first.
• A wholesale or large-order checklist that catches the expensive surprisesA new account or a large order arrives and the details will decide the price and the delivery.
• Turning order notes into an order brief the customer can approveThe call is done and the details are still in a notebook.
• A delivery update that stops the check-in callsA wholesale delivery is running late and the customer has started asking.
• Telling a customer a delivery date has movedA supplier, vehicle or stock problem means the original delivery day is no longer real.
• The delivery note that closes the loopThe order has arrived and the customer needs a record of what was delivered.
• Storage and date-code instructions people will actually keepThe order includes fresh, chilled or short-date stock and the customer needs to store it properly.
• A standing order plan that is easy to say yes toA customer buys the same lines every week but has never been offered a standing order.
• The annual review or service reminder that gets a booking (shop)The service or review is due again and the customer has forgotten the last visit.
• A quote for a repeat wholesale customer who has changed the orderThey are back for the same lines, but the quantities or delivery have changed.
• Offering the add-on without the pressure (shop)There is a genuinely useful extra and the customer would not know to ask.
• Three packages whose names mean something (shop)The price list has grown and customers cannot tell the options apart.
• A price list grouped by what the customer needs (shop)The price list is a list of tasks and customers still ask "how much for mine?"
• Refunding a wholesale deposit or credit balance you can explainAn account closes and the customer asks what comes back.
• A cancellation policy written for humans (shop)The terms exist but nobody can find them when a customer cancels.
• A brief for a delivery driver or supplier that cannot be misreadSomeone outside the shop is delivering or supplying and the details matter.
• A materials or resource list that survives the first day (shop)The scope is agreed and someone still has to work out what to order.
• A firmer reminder for an invoice nobody has paid (shop)The polite reminder worked on nobody and the cash is needed.
• The final payment notice, with the consequence stated (shop)The account is seriously overdue and the relationship is already strained.
• The terms in one page, without changing the meaning (shop)A customer needs to understand the contract before they sign it.
• Explaining a clause the customer has already questioned (shop)They have read one sentence three times and still do not know what it means.
• A privacy summary a customer can actually read (shop)The policy is legally complete and practically unreadable.
• A complaint logged so it can be fixed (shop)The same complaint keeps arriving and nobody can see the pattern.
• A food-safety or delivery near miss worth recordingA chilled item sat out, a date code was missed, or a delivery almost went to the wrong shop.
• Answering a damaged or short delivery claim before it hardensA delivery arrived short, damaged or out of date and the customer wants a credit.
• An allergen or date-code question answered without guessingA customer asks whether a product is free from an ingredient or safe to eat after a date.
• A weather plan for a delivery daySnow, heat or heavy rain threatens a delivery round.
• An emergency closure notice that answers the obvious questions (shop)The premises cannot open today and customers are already on their way.
• Holiday hours, including the awkward gaps (shop)The schedule changes over a holiday and the website still shows normal hours.
• Launching a new service without overselling it (shop)You have added something customers keep asking for and need to explain it.
• A five-question survey people will finish (shop)You need to know what customers actually thought, not just what they said at the door.
• The year in review, with the numbers that matter (shop)The year is ending and you need to decide what to repeat and what to stop.
• Next year on one page, with quarterly milestones (shop)The goals exist as a feeling and the calendar is already filling up.
• The question you answer every day, written down properly (shop)A new staff member has asked the same thing three times this week.

Every other trade

The same page exists for each one: search inside the trade, filter by level, and open the ones that fit.

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