Prompts for Plumbers

Every prompt in this set, as a list

All 100 titles for Plumbers, with the job each one is for. The card for each is on this page; the filters above narrow the grid, not this list.

• The first reply to a burst pipeSomeone messages at 7am with water coming through a ceiling and you cannot answer the phone.
• Leak under the sink, before the visitA customer sends a photo of water under a cabinet and wants to know if it is a big job.
• A quote before anyone has seen the jobThe customer wants a fixed price from a description over the phone.
• Explaining a callout charge without apologizingA customer asks why they pay before you have fixed anything.
• Asking for a deposit on partsThe job needs a boiler, cylinder, or a special order and you are not fronting the money.
• When the part is lateThe supplier has pushed the delivery and the customer's job is now tomorrow's problem.
• Landlord gas safety reminderA landlord's certificate expires in six weeks and they have ignored the last two emails.
• The annual boiler service nudgeIt is [MONTH] and the regulars who service every year have not booked.
• The cold snap warningA freeze is forecast and half your callouts next week will be frozen condensate pipes.
• Blocked drain — what they can try firstA customer wants you out tonight for a slow drain that might be a plug of hair.
• A running toilet over the phoneThe customer cannot explain the fault and you want to avoid a wasted visit.
• Low water pressure complaintA customer insists the pressure "dropped after your last visit".
• Where the qualification stopsA job touches unvented cylinders or gas work and the customer assumes you will do the lot.
• A gas smell, in writingSomeone messages about a smell of gas and you are not on site.
• Cheaper quote from a competitorThe customer sends a rival's price that is half yours and asks you to match it.
• Extra parts, same jobYou opened the floor and found [PROBLEM] that was not in the quote.
• A scope letter for an insurance jobThe loss adjuster needs a written scope before anyone touches anything.
• The insurance report from photosYou have 40 photos and one hour to write the report.
• A warranty callbackThe same joint has failed twice and the customer wants it fixed for free.
• A two-star review about the messThe complaint is fair: you left dust and the customer is telling the internet.
• Asking for the review while the job is still warmThe job is done, paid, and the customer is happy on the doorstep.
• The job photo postYou have a good before-and-after and no idea what to write.
• Briefing the apprentice for the dayYou are juggling two jobs and the apprentice starts at the first one alone.
• Van stock list that survives a FridayYou keep running out of the same four fittings.
• Supplier price riseThe merchant has put 8% on copper and you need to know what that does to your prices.
• Telling regulars about a price riseThe hourly rate goes up on [DATE] and the people who have used you for years deserve to hear it from you.
• Chasing an unpaid invoice without losing themDay 21, no reply, and the customer is a good one.
• A payment plan that is not a lossThe customer cannot pay [AMOUNT] in one go and you would rather not lose it to a collection agency.
• Access notes for the bookingHalf your wasted visits are because nobody could get in.
• Running late, properlyYou are stuck on a job and the next customer is waiting.
• Moving a day after an emergencyA burst main has taken the afternoon and three customers are expecting you.
• Out-of-hours availability postYou are starting emergency cover and nobody knows it exists.
• The maintenance plan pitchA customer with an old boiler would be better served by a yearly plan than by waiting for it to fail.
• A water heater replacement quoteThe old cylinder has gone and the customer wants numbers today.
• A bathroom refit scopeThe customer's idea of the job and yours differ by about three weeks.
• A radiator that will not heatOne radiator is cold at the top, or cold at the bottom, and the customer wants a new boiler.
• Thermostat wiring helpA customer wants to swap their own thermostat and is asking for wiring advice in a message.
• A legionella temperature check noteA landlord or facilities manager needs evidence that the checks were done.
• Landlord access noticeYou need in, the tenant is not answering, and the landlord wants it sorted.
• Talking to a tenant, not the landlordThe work is authorized by the property manager but the tenant is the one at home.
• What a boiler install actually includesThe customer is comparing three quotes and none of them list the same things.
• A frozen condensate pipe, honestlyIt is −4°C, the boiler has locked out, and the customer wants to know if it is an emergency.
• A main shutoff valve card for customersEvery emergency call starts with you asking where the main shutoff valve is.
• Snagging list for a new buildA developer's handover has 40 small defects and you are the one who has to write them up.
• Quoting a tenderA property manager sends a schedule of rates and wants it back by Friday.
• A framework bid summaryA housing association wants a two-page summary before they shortlist.
• A method statement, in plain wordsA commercial client's health and safety team wants a method statement before you can start.
• Justifying a tool purchaseThe [TOOL] costs [PRICE] and the question is whether it pays for itself.
• Asking for training timeYou want the [COURSE] but the answer will be about money and cover.
• Hiring an apprenticeYou need a second pair of hands and the advert has to be honest about the work.
• Interview questions for a plumberTwo candidates, one afternoon, and you always ask the same four questions.
• First week for a new plumberThey start Monday and you have not planned beyond "come with me for a bit".
• Service area copyYou cover twelve ZIP codes and the website says "local".
• Google Business profile descriptionThe listing says "plumbing services" and nothing else.
• The seasonal offer without a gimmickJanuary is dead and the boiler service list is the only lever.
• Triage: emergency, urgent, bookableThe phone is ringing and everything sounds like an emergency.
• "Just a quick question"A customer wants forty minutes of free diagnosis by text.
• Refusing a DIY requestSomeone wants you to sign off or finish work they started.
• Customer-supplied partsThey bought the tap on the internet and want you to fit it.
• How long a quote standsA customer comes back eight weeks later to accept a price from when copper was cheaper.
• A deposit refund questionThey canceled after you ordered a non-returnable part.
• A cancellation feeThey canceled an hour before and the slot is gone.
• Nobody was inYou drove 40 minutes, knocked, and the key safe code was wrong.
• Waiting timeThe tenant was "twenty minutes away" for an hour and a half.
• A landlord with six propertiesThey want one price for all six and no paperwork per property.
• A facilities manager's summaryThey do not want the detail, they want the status of three sites.
• Invoice lines that survive an argumentA customer disputes the bill and every line says "labor".
• Estimate versus quoteA customer keeps calling your guess "the quote".
• Finding a hidden leakThe meter is turning and nobody can see where the water is going.
• A drain survey reportThe camera went in and the customer needs something the insurer will read.
• Notifying the water regulations bodyThe job needs notification and the customer does not know that yet.
• The building department sign-offThe work is done and someone official needs to see it before it is closed.
• A handover pack for a new homeownerYou installed the system three years ago and the house has just sold.
• A commercial kitchen maintenance scheduleThe kitchen has grease, heat and no paper trail.
• The grease trap reminderThe kitchen keeps pouring fat down the sink and the drain keeps blocking.
• Backflow protectionA commercial job crosses into water-supply protection and the customer has never heard of it.
• Sizing a shower pumpThe customer wants better pressure and has already bought a pump online.
• Electric shower questionsThe customer wants to know if they can swap a mixer for an electric unit themselves.
• Water softener adviceSomeone asks whether a softener is worth it and you sell installations, not softeners.
• Boiler replacement optionsThe customer wants "a price for a new boiler" and there are three ways to answer.
• A heat pump enquirySomeone has read an article and wants to know if their house is suitable.
• Grant eligibility checklistA customer asks whether they qualify for [SCHEME] and you are not certain.
• Warranty terms in plain wordsThe customer asks what the guarantee actually covers.
• A parts warranty claimThe manufacturer wants proof and you want the part replaced without a fight.
• Returning unused stockThe job changed and there is $400 of fittings in the van that should go back.
• Stocktake varianceThe year-end count is short and nobody knows why.
• Job costing reviewThe job felt fine and made nothing.
• The week aheadMonday morning and eleven jobs need to fit into five days.
• Route for the dayFour calls, one merchant, and a part you have to collect before the last job.
• Two people, one jobThe cylinder needs two people and only one of you has done one before.
• The emergency logSix callouts in a week and the insurer or the client wants a record.
• Handover between plumbersYou are off tomorrow and the job is half done.
• Customer history summaryThey call after two years and you cannot remember the property.
• Year-end recordsThe accountant asks for everything in January.
• Asbestos in an older propertyThe artex ceiling or the old board behind the boiler has to come off.
• Lead pipe questionThe customer has lead pipework and has read something frightening.
• Hard water scaleThe customer blames the shower on "the water" and wants a chemical clean.
• A pressure reducing valveThe new boiler needs 3 bar and the street is delivering 6.
• One rule for AI on siteYou are about to use a chatbot with a customer's address in the prompt.
• The question you answer every weekThe same "why is my boiler losing pressure" call, for the fifth time this month.

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The same page exists for each one: search inside the trade, filter by level, and open the ones that fit.

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